User testing | Early-Stage Connected Aircrafts Data Analytics App
Product Design Process
I worked on a comprehensive data analytics platform, aimed at enhancing flight and aircraft connectivity management for major airlines worldwide.
By transforming complex data into intuitive, actionable insights, the platform empowers airline managers and other flight technicians to make critical operational decisions, improving overall connectivity, revenue opportunities, and passenger satisfaction.
User Testing
User testing played a pivotal role in refining the platform Through moderated sessions and remote observations, we gathered invaluable insights directly from airline managers and technical staff. This feedback was crucial in identifying critical needs, fine-tuning features, and ensuring the platform was both powerful and user-friendly.
The iterative process of testing and learning enabled us to deliver a tool that enhanced users' ability to manage in-flight connectivity and improved overall operational efficiency.
